Privacy Policy

This Privacy Policy applies to cocoa-casino-official.com and explains how we collect, use, store, and protect information relating to visitors and users of this website. It is addressed to any individual whose personal data we process in connection with their use of this site. References to «we», «us», or «our» mean the operator of cocoa-casino-official.com.

What Information We Collect

We collect information in several ways depending on how you interact with the site:

  • Automatically collected data: When you visit the site, our servers and analytics tools collect technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referral source. This is standard server log data.
  • Form submissions: If you submit an enquiry through our contact form, we collect the name, email address, and message content you provide.
  • Cookies and tracking technologies: We use cookies to support the functionality of the site and to gather aggregated analytics data. See the cookies section below for further detail.

We do not collect payment card data, national identity numbers, or other categories of sensitive personal data through this website.

Legal Basis for Processing

We process personal data on the following grounds, depending on the activity:

  • Legitimate interests: for analytics, site security, and improving our editorial content
  • Consent: where you have explicitly agreed, for example by accepting non-essential cookies
  • Legal obligation: where processing is required to comply with applicable law

Why We Use Your Data

Personal data collected through this site is used for the following purposes:

  • Operating and maintaining the website in a secure and functional state
  • Responding to enquiries submitted via the contact form
  • Analysing aggregated traffic patterns to improve content and user experience
  • Detecting and preventing fraudulent or abusive activity

We do not use personal data for automated profiling that produces legal or similarly significant effects.

Third-Party Service Providers

We use a limited number of third-party processors to support site operations. These may include analytics providers (such as those offering aggregated visitor statistics), hosting infrastructure providers, and email delivery services. Each processor is engaged under a contractual arrangement that requires them to handle data only as instructed and in accordance with applicable data protection law. We do not sell personal data to third parties.

Cookies

Cookies are small text files stored on your device. We use:

  • Essential cookies: required for the site to function correctly; these cannot be disabled without affecting functionality
  • Analytics cookies: used to collect aggregated, anonymised data about how visitors use the site

You can manage cookie preferences through your browser settings. Disabling analytics cookies will not prevent you from accessing content on the site.

How Long We Keep Data

We retain personal data only for as long as necessary for the purposes described above. Contact form submissions are typically held for a period sufficient to resolve the enquiry and maintain a reasonable administrative record. Server log data is retained in line with standard hosting practices. We do not retain data indefinitely, and we review retention periods periodically.

International Data Transfers

Where data is processed by third-party service providers located outside the United Kingdom, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses approved under UK GDPR. We do not transfer data to countries without an adequate level of protection unless such safeguards are in place.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date of the current version appears at the foot of this page. We recommend checking this page periodically. Continued use of the site following an update constitutes acknowledgement of the revised policy.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data in certain circumstances
  • Object to or request restriction of certain types of processing
  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been infringed

To exercise any of these rights, please contact us using the channels described in the footer of this website.

Privacy-Related Enquiries

If you have a question specifically about how your personal data is handled, please use the official contact channels listed in the site footer. We will aim to respond to data protection enquiries within the timeframes required by applicable law (generally one calendar month for subject access requests).

Final Note

This Privacy Policy is intended to be transparent and straightforward. We do not use personal data for purposes beyond those described here, and we do not engage in practices that would be inconsistent with the expectations of a responsible information publisher.

Last revised: 2025